Hello Roblox Support Team,
I am writing to appeal the termination of my main account (timokha45222) and all associated family accounts linked to our home network and email.
My account timokha45222 was compromised by malware (a Remote Access Trojan / RAT), which allowed an unauthorized third party to access my session and publish prohibited content without my knowledge or consent.
As a result of this violation committed by the intruder, my account was terminated, and all other accounts used in my household (including my family members' accounts) were automatically suspended under "Enforcement Evasion".
I have completely secured my system, removed the malware, changed all passwords, and re-secured my email with 2FA.
I kindly request that you review the IP/login history and session logs for timokha45222 during the time of the incident to confirm the unauthorized access, and help us restore access to our accounts.
Thank you for your time and assistance.
Best regards,
timokha45222