Hi, I need to dispute a charge on my account for a purchase made at Amazon. The whole situation is incredibly frustrating. I ordered a product, but when the courier delivered the package, the box was completely empty.
I immediately reached out to Amazon's customer service to resolve this. The representative I chatted with acknowledged the issue and promised me that a full refund would be sent back to my card. I waited for the funds to clear, but they never did. Instead of giving me my money back, Amazon suddenly disabled my account without any explanation. I can no longer log in, and they are completely ignoring all my emails asking for an update. Since the merchant failed to deliver the item, lied about the refund, and cut off all communication, I am asking you to step in and process a chargeback for this transaction.
