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Hello. I'm contacting you about an Amazon store purchase. I placed an order for 2 Apple 2026 MacBook Air 15-inch Laptop with M5 chip: Built for AI, 15.3-inch Liquid Retina Display, 16GB Unified Memory, 512GB SSD, 12MP Center Stage Camera, Touch ID, Wi-Fi 7; Silver, but they delivered an empty package instead of the order. I contacted the support service on the same day and the employee helped me. It turned out that the order would not be delivered and the money was refunded to me. But the next day, my account was blocked and they stopped responding to my requests. I'm asking you to start the chargeback procedure and help me.