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Hello,
Your latest reply once again fails to answer any of the specific questions I asked.

I will repeat them for the last time:
1. What exact action did I take that violates the Terms of Use?
2. Did I purchase Platinum from a black-market seller? (No)
3. Did I pay real money to anyone for Platinum? (No)
4. Why is a player who only received Platinum in a normal in-game trade being held financially responsible for another player’s source of funds?

You continue to claim that the transactions “fit the profile of RMT” without providing a single concrete fact about my actions. Simply receiving Platinum in a regular trade does not constitute Real Money Trading on my part.

I did not consent to the unilateral removal of Platinum from my account. This debit appears to have been carried out under CRTC 2026-78, yet I received no prior notice of the procedure or legal basis.

I therefore demand:
- The specific evidence from my account logs that supposedly proves my involvement in RMT;
- A clear explanation of why I am required to pay real money to clear a negative balance created by Platinum I never purchased from any illegitimate source;
- Full restoration of the account and removal of the negative balance, or equivalent compensation.

Under the Canadian *Personal Information Protection and Electronic Documents Act* (PIPEDA) and your own Privacy Policy, I am entitled to access the personal information used to justify this decision. I request a complete response within 7 days. If this is not possible, please confirm in writing the exact date by which you will respond, in accordance with the 30-day limit under PIPEDA.

If you continue to ignore these questions and refuse to either provide evidence or restore the account, I will be forced to protect my interests through an authorized representative acting on my behalf in Canada, including by initiating formal legal proceedings.

I expect a substantive response this time.