Hello,
I would like to dispute a charge for an Amazon order because I did not receive the item I paid for.
The package was delivered, but when I opened it, the box was empty. I contacted Amazon customer support and explained the situation. They told me that I would receive a refund, but the refund was never issued. Later, my Amazon account was blocked, and I can no longer properly resolve the issue through Amazon.
I am requesting your assistance with disputing this transaction because the goods were not received. I can provide the order information, delivery details, screenshots, and any communication with Amazon if necessary.
Thank you for your assistance.
