Operator: Emergency services. Which service do you require?
Operator: Please, hold the line. I’ll put you through.
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Operator: Police. What is the nature of your emergency?
Operator: Is anyone else with you?
Operator: Is the man trying to get inside?
Operator: Right. Where exactly are you?
Operator: OK, please stay inside and lock all doors. Police will be there as soon as possible.
Operator: Yes, that’s a good idea. Stay quiet and don’t open the door for anyone except police.
Operator: Please stay on the line. Can I have your full name and the number you are calling from?
Operator: Thank you, Tom. Stay on the line. Help is on its way.