Hello. I would like to file a dispute for a recent Amazon charge regarding order #111-7004498-9368219. Basically, I never got what I paid for. The delivery arrived, but there was literally nothing inside the box.
I immediately complained to Amazon customer service, and their agent promised to refund my card. However, that refund never happened. Instead, Amazon abruptly closed my account. I have no way to log in now, and they aren't answering any of my emails. Because the merchant failed to provide the goods and completely cut off communication after promising a refund, I need my bank to step in and reverse this payment.
